--- title: "Workspace" url: "/organization" description: "Members and roles, plans and limits, usage tracking, and the security controls available to administrators." productArea: organization audience: ["admin"] tags: ["organization", "billing", "plans"] lastReviewed: 2026-08-25 --- # Workspace (/organization) Your workspace owns your agents, contacts, data and billing. You created one when you signed up, and your personal account can belong to several. ## Members and roles [#members-and-roles] Invite people from **Settings → Members**. There are three roles: | Role | Can do | | ---------- | -------------------------------------------------------- | | **Owner** | Everything, including billing and transferring ownership | | **Admin** | Manage agents, data, contacts and members | | **Member** | Work with agents and conversations | The number of members you can have is a plan limit. ## Plans and limits [#plans-and-limits] Every allowance — agents, interactions, storage, team members, evaluation limits and how many agent versions are kept — is listed in the [plan limits reference](/reference/plan-limits). That page is generated from the platform's own plan configuration, so it cannot drift from what is actually enforced. The free plan is called **Starter**. Prices and the current feature-by-plan breakdown are on the [pricing page](https://klicforge.ai/pricing) — that page is the authority on what costs what. Some features are only available from a certain plan, including WhatsApp, [agent versioning](/agents/versioning), [memory](/memory), and custom skills and tools. The pricing page lists which. ## Usage [#usage] Open **Settings → Usage** in the dashboard to see interactions consumed this month, what is left, and a breakdown by agent. Allowances reset at the start of each calendar month. Read [interaction counting](/reference/interaction-counting) to understand exactly what is counted — it is not one per message. ## Billing [#billing] Owners manage the subscription from **Settings → Subscription**: change plan, update payment details, and see invoice history. * **Upgrading** takes effect immediately and is prorated. * **Downgrading** takes effect at the end of the current billing period, so you keep what you paid for. ## Security [#security] * Personal data in contacts and data tables is encrypted at rest. * Channel credentials and tool auth headers are write-only — stored encrypted, never returned. * Actions on personal data are recorded in an audit log, with the data itself redacted. * Administrators of the platform are subject to mandatory multi-factor authentication. Read [security and privacy](/organization/security-and-privacy) for what is held, how long it is kept, which AI providers see your conversations, and what you are responsible for. ## Data export and deletion [#data-export-and-deletion] You can export everything held about a [contact](/contacts), which is what a right-of-access request needs. Deletion requests are handled through the same area. ## Related pages [#related-pages] * [Security and privacy](/organization/security-and-privacy) * [Fair use policy](/organization/fair-use-policy) * [Notifications](/organization/notifications) * [Affiliate program](/organization/affiliate) * [Interaction counting](/reference/interaction-counting) * [Contacts](/contacts) * [Agent versioning](/agents/versioning)