---
title: "Fair use policy"
url: "/organization/fair-use-policy"
description: "How KlicForge protects platform stability on a shared platform, and what happens if usage is unusually high."
productArea: organization
audience: ["business-user", "admin"]
tags: ["fair-use", "billing"]
lastReviewed: 2026-08-01
---

# Fair use policy (/organization/fair-use-policy)



KlicForge plans are designed for normal business usage. To keep the platform reliable for
everyone, KlicForge applies internal safeguards to detect unusually high, abusive, automated,
runaway, or resource-intensive usage. Most workspaces never encounter these safeguards.

Usage is evaluated on overall platform consumption rather than message count alone — different
models, knowledge retrieval, memory, workflow executions, integrations, and tools consume
different amounts of platform resources. If sustained usage significantly exceeds what is
typical for your plan, KlicForge may reach out to discuss a more suitable plan or arrangement.

## How the safeguards work [#how-the-safeguards-work]

KlicForge is a shared platform. The safeguards exist to protect service quality
for everyone while staying out of your way during ordinary use:

* Normal business usage does not trigger any safeguard.
* Unusually high, automated, or runaway usage may be temporarily limited to protect platform
  stability.
* You do not need to track or manage usage yourself — KlicForge handles this for you.
* Sustained high-volume needs are best served by a Business or Enterprise plan.

## Abuse and suspension [#abuse-and-suspension]

KlicForge reserves the right to suspend an account if it detects abuse, including:

* Deliberate circumvention of usage controls or resource safeguards
* Resource exhaustion attacks
* Unauthorized service reselling
* Malicious use such as spam, scraping, or phishing

For suspected abuse, KlicForge typically issues a warning before suspension. Suspended accounts
can appeal by emailing [support@klicforge.ai](mailto:support@klicforge.ai).

## High-volume and enterprise needs [#high-volume-and-enterprise-needs]

If your use case calls for sustained high-volume usage, large-scale automation, advanced AI
workloads, or business-critical deployments, contact sales at
[hello@klicforge.ai](mailto:hello@klicforge.ai). KlicForge can recommend a plan upgrade or set
up a custom enterprise arrangement.

## Plan features [#plan-features]

Each plan includes a defined set of features — number of agents, monthly interaction
allowances, knowledge sources, channels, and team members. These are published plan features,
separate from the fair-use safeguards on this page. See the
[plan limits reference](/reference/plan-limits) and the
[pricing page](https://klicforge.ai/pricing) for the current comparison.

## Frequently asked questions [#frequently-asked-questions]

**Are there token limits?** KlicForge does not publish exact token budgets. Fair-use safeguards
apply instead. Normal business usage will not hit them; very high-volume or automated usage may
require a Business or Enterprise plan.

**Why does AI usage vary?** Usage depends on agent complexity, the tools and integrations an
agent uses, knowledge retrieval, memory, workflow steps, model routing, and conversation
length. You do not need to track tokens yourself.

**What happens if my usage is unusually high?** KlicForge may apply temporary safeguards or
reach out to discuss your needs. Enterprise and custom plans are available for sustained
high-volume usage.

## Policy updates [#policy-updates]

This policy may be updated at any time. KlicForge notifies workspaces of material changes by
email and updates this page. Continued use of KlicForge after a policy change constitutes
acceptance of the new terms.

## Related pages [#related-pages]

* [Plan limits](/reference/plan-limits)
* [Interaction counting](/reference/interaction-counting)
* [Workspace](/organization)