Getting help
Where to report bugs, ask questions, and submit privacy requests.
Report a bug or issue
The primary channel for bug reports, unexpected behaviour, and product issues is the KlicForge Issue Tracker bot on Telegram: @KlicIssueTrackerBot.
Use it for bugs or errors in the dashboard, unexpected agent behaviour, feature requests, or anything you want tracked and responded to by the team. Include a short description of what happened, steps to reproduce if applicable, and any error messages or screenshots.
[email protected] — enterprise and billing inquiries, account access issues, sales and partnership discussions.
In-dashboard assistant
Open Chats in the dashboard sidebar and start a conversation with Klic, the in-dashboard assistant, to ask about agent configuration, skills, tools, knowledge sources, models, notifications, channels, memory, and scheduled tasks. Expand Chats for earlier conversations, or use New chat to start a fresh one.
It can also make changes for you: ask it to adjust an agent and it proposes a change set — a card showing exactly what would change, which you approve or discard. Nothing is applied without your approval. See editing with the assistant.
For owners and admins, it can also explain why an agent answered badly in a past conversation and turn that into a regression test — see ask the assistant to diagnose it.
Privacy requests
To submit a data access, deletion, or other privacy request, email [email protected] or use the opt-out page at klicforge.ai/privacy/opt-out. Standard response time is 30 days, up to 45 days for complex requests. See security and privacy for more.